If you purchased Office 365 from Rojoli, Office 365 support is included at no charge for licensing, user administration and problems specific to Microsoft’s Office 365 cloud services. Issues related to Office desktop applications, desktop and mobile devices, phishing attacks, viruses and non-Office 365 applications are not included in this free support and will be billed at our standard hourly rate of $175/hour unless you have previously signed up for an advanced support plan with Rojoli. Rojoli will not be liable for any incidental, consequential or indirect damages or for any loss of profit, revenue, data, business or use arising out of our support services. Do you authorize us to continue with this support request?